This website is maintained by Knight Security, 11B Victoria Road St. Austell Cornwall PL25 4QF. By using this site, you agree to the terms of Knight Security’s Online Privacy Policy, as detailed below. If you do not agree to these terms, please do not use this site. As of May 25th, 2018, Knight Security has updated its Privacy Policy which is detailed below in order to give you a better understanding of this important Policy as well as the company’s business Practices and adherence to the (EU) General Data Protection Regulation (GDPR). If you have any questions or concerns, please contact our Data Protection Officer at jkc@knight-security.co.uk

Knight Security has established this Online Privacy Policy to help you understand how we intend to treat your Personal Information.

This policy applies to information we collect on our Website and through the use of our products if/when you contact us via email text or on the phone, this is also including our technical support.

Commitment to Privacy: We at Knight Security are committed to respecting your online privacy and recognise the need for appropriate protection and management of the personally identifiable information ("Personal Information") you share with us. Personal Information includes any information that may be used to identify you, such as: first and last name, home or other physical address, telephone numbers, e-mail addresses, or other contact information that is provided to us by you, or any other party. In general, you may visit Knight Security Web pages without disclosing to us who you are and without revealing any Personal Information about yourself. You should be aware that if you choose to provide us with your Personal Information, we may transfer such information, within Knight Security or to Knight Security third-party service providers, across borders and from your country or jurisdiction to other countries or jurisdictions around the world, subject to the limitations of this Privacy Policy. Knight Security strives to comply with all applicable laws around the globe that are designed to protect your privacy. Although legal requirements may vary from country to country, Knight Security intends to adhere to the principles set forth in this Online Privacy Policy.

The data we collect: When you visit the Knight Security website (www.knight-security.co.uk) you have the opportunity ( if you have a user account) to download user guides. through which process you provide us with information that identifies you when you return. From the time that an account is made, we are the 'Controller' of the personal data you provide to us. In this process, we only collect basic personal data about you that includes some or all of your name, organization, job title, address, email address, IP address, telephone number, contact history, order history, information selection choices, and product usage information from Knight Security and/or our Technology Partners. It also includes information you provide to us (whether requested by us or not) in emails, on the telephone, in voicemails and in computer chats, and a record of sign-ins to your Knight Security account.

If you choose not to create an account or download user guides, we will not have collected any of your personal data, but you will still be able to use many of the information features of our website that do not require registration.

Why we collect this information: We collect your basic personal data so that we can better operate our business systems, to ensure a better user experience when you interact with us, and to gain the ability to provide you with better product and business information. We do not collect any personal data from you that we do not need, and we keep all personal data collected confidential. Additionally, through our registration process, we will seek your permission first for the right to use any of your personal data, such as for email communications, marketing, or delivery of complimentary promotional items.

Registration provides unlimited access to our website, and when you sign in to your Knight Security account, you can amend your personal details, enjoy an efficient user experience on our website, access product information, receive product upgrades, information on new releases, product selection assistance, receive special offers, and enable other features designed to further improve your experience.

How we use the data collected: All the personal data processing we do is carried out by our employees or by third parties contracted by us for this purpose. All such third parties are contractually obligated by us to adhere to the principles embodied in this privacy statement.

We use your personal data to communicate with you about your account, product updates and information, to improve your user experience, and other related reasons.

Knight Security has procedures in place to oversee the effective, secure, and confidential processing of your personal data. To request more information about our Data Protection Process, please contact us at jkc@knight- security.co.uk

How long we keep your data:  We are required by tax law to keep your basic personal data (name, address, contact details) for a minimum of 7 years following your most recent purchase, after which time you may request that it be destroyed. However, if you have purchased any perpetual product licenses, your personal data will be kept indefinitely. Our licensing records and certain identification metadata used by our anti-fraud systems will also be maintained indefinitely.

Additional data usage:  We would also like to use your name and email address to inform you of future offers, product developments, and new products we think may be of interest to you based on your previous enquiries and orders. This information is not shared with third parties and you can unsubscribe at any time via phone, email or our website.

Knight Security Cookie Policy:  Knight Security and some of our third-party service suppliers use cookies (small text files placed on your device) and similar technologies to enable effective provision of our website and online services and to help collect usage and performance data. Cookies allow us to help us recognise you when you return, store your preferences and settings, enable you to sign-in, combat fraud, and analyse how our website and online services are performing. We also use cookies for other purposes, outlined in the Knight Security Cookies section of this policy. Our website may include cookies and similar technologies from third-party service providers.

You have a variety of tools to control cookies and similar technologies, including browser controls, to block and delete cookies and controls from some third-party analytics service providers to opt out of data collection. Your browser and other choices may affect your experiences with our website.

How to control and delete cookies: If you wish to restrict or block the cookies that are set by the Knight Security website(s), you can do so through your browser settings.

Please be aware that restricting cookies may affect the functionality of the Knight Security website(s), such as signing in, managing your account, or purchasing products.

Knight Security uses a small number of suppliers who also set cookies on the Knight Security website(s) on our behalf. Details are outlined below.

Knight SecurityCookies:  This is a list of the cookies set by the Knight Security website(s) and their purposes.

Website Performance

  1. Google Analytics: Web traffic and anonymous site activity recording. Held for 24 months.

Third Party/Social

  1. Bing tracking: Web traffic and conversion tools.

Choice not to provide data:  You may choose whether or not to provide Personal Information to Knight Security. However, when you engage in certain activities on this site, such as downloading user guides , or entering contests, Knight Security requires that you provide certain information about yourself by filling out and submitting an online form. It is entirely optional for you to engage in these activities. If you elect to engage in these activities, Knight Security may require that you provide certain personal information, such as your name, mailing address, e-mail address, and other personal identifying information.

Data Security:  Wherever your Personal Information may be held by Knight Security or by a third party on Knight Security’s behalf, reasonable and appropriate precautions, such as encryption, firewalls and like technologies, are and will be implemented to protect such Personal Information from loss, misuse, or unauthorized access.

Access/Accuracy:  To the extent that you do provide us with Personal Information, Knight Security wishes to maintain it accurately and keep it up to date. When we collect Personal Information from you, our goal is to provide a means of contacting Knight Security should you need to access, update or correct that information. If, for any reason, you desire to review such information, please contact us at jkc@knight-security.co.uk and we will make reasonable efforts to promptly provide you with such information. You have the right to request that we remove all of your User Data. We cannot delete your User Data except by deleting your user account and revoking your licenses, and we will only delete your account when we no longer have a lawful basis for processing your User Data or after a final determination that your User Data was unlawfully processed.

If we believe the deletion would violate any law or legal requirement or cause the information to be incorrect, we may not remove your User Data. In all other cases, we will retain your User Data as set forth in this policy. In addition, we cannot completely delete your User Data if the data exists in previous backups.

Third Party Data Usage:  Your personal information will not be leased, sold, rented, or otherwise made available to any other third party except to the extent necessary to comply with applicable laws, police investigations, or in legal proceedings where such information is relevant. Occasionally, Knight Security allows access to database information to the Police, and Alarm Receiving stations for monitored alarm systems, and are strictly bound by these terms.

Notwithstanding the foregoing, you hereby agree that Knight Security may assign, sell, license, or otherwise transfer to a third party, your name, address, email address, member name, and any other personal information in connection with an assignment, sale, joint venture, or other transfer or disposition of a material portion or essentially all of the assets or stock of Knight Security or its affiliated entities.

Children's Privacy:  This website is not designed nor structured to attract children. Accordingly, we do not intend to collect Personal Information from anyone we know to be under 18 years of age. If we are made aware that information is or has been submitted by or collected from a child under the age of 18, we will promptly delete this information.

Collection of Sensitive Information:  We do not collect Sensitive Information such as medical, health, racial, ethnic, political, religious, philosophic, union membership, or sexual orientation information. If we are made aware that we have received such information, we will promptly proceed to its deletion.

Your Consent:  By using this Web site, you consent to the terms of our Online Privacy Policy and to Knight Security processing of Personal Information for the purposes outlined above. Should the Online Privacy Policy change, we will take reasonable steps to ensure that these changes are brought to your attention by posting all changes prominently on our website for a reasonable period of time.

Knight Security is not responsible for the privacy or security practices of our customers, which may differ from those set out in this privacy statement.

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Knight Security was formed in 1992 to design, install and maintain a range of wired and wireless electronic security systems for domestic and commercial customers. In 1996 Knight Security joined the Security Systems and Alarms Inspection Board, giving an assurance of the quality of our service.

Knight Security is an SSAIB company.

Our History

Since 1992, Knight Security have been installing home alarms / burglar alarms and business security systems of all sizes. We believe we offer unparalleled levels of service.

  • Not one of our installations has been compromised by intruders.
  • Average cost to install an alarm system in the home is from £350.00 excluding VAT.
  • All the help and advice you need.
  • Full, and expanding list of products.
  • Network of fully trained engineers.

What we can do for you

We offer a complete range of security services from the small audible intruder alarms to large computer controlled systems with connections to remote monitoring stations for the key holder, Fire and Police callout.

We will advise on the most suitable system for your requirements and will recommend the most reliable and cost-effective equipment available from the industry leading manufacturers, Scantronic, ADE, EMS.

We work hard to conceal cables, giving your system a high aesthetic quality.

No hard selling is involved, we send you the quotation and any further contact is initiated by you.

To arrange a free, no obligation survey, please contact us. Our contact details can be found here.

We are confident we can secure your home no matter what size property you own, or even if you have pets.

All our security engineers are on hand to give you all the help and advice you need to secure your home. We have a comprehensive range of security devices to protect you and your home or commercial premises; including:

  • Motion sensors.
  • Smoke detectors.
  • Heat detectors.
  • CO2 detectors.
  • Magnetic contacts and more.

Services

Installation

We can supply and install:

  • Security alarm systems.
  • Fire Alarm Systems.
  • Safes.
  • Gun cupboards.
  • CCTV systems.
  • Fire extinguishers.
  • Safety signs.

All systems include 12 months guarantee on parts and labour.

Please contact us for further information on our services.

Services

Servicing and repair

Do you have an alarm system that needs to be repaired, but do not know who to call.

We can service and repair alarm systems installed by other companies.

Once repaired and fully tested Knight Security will issue a new Certificate Of Conformity. This will help with your insurance.

What we do

  • Alarm Systems. We can design, supply and install a security system tailored to fit in with your lifestyle. Even if you have pets, we can install systems with them in mind. No more locking cats and dogs in the garage when setting the alarm.
  • Fire Systems. If you are an hotel, guest house, inn, B&B, office, shop or private house, we have a fire system to fit your needs. With the new wire free systems, we can install a full fire system, with minimum disturbance in less than a week. All systems will comply with your local council and Fire Brigade requirements.
  • Safes. Removal and re-sighting, locksmith and safe engineering, lock fitting and opening. Safe opening, repairs and refurbishing. Servicing, domestic or commercial.
  • CCTV Systems. Statistics show a reduction in crime being committed where there are CCTV system operating. We are able to supply and install all types of systems, from stand alone to networked systems for local and remote viewing.
  • Fire Extinguishers. We carry a full range of British made portable fire extinguishers, manufactured to the highest standards, carrying a 5 year guarantee and BSEN3 approved.

In addition we can supply and fit Signs, Fire Extinguisher Boxes, Fire Blankets, Fire Buckets, Trolley Units, Panic Bolts and many other associated items. We Also run a popular HOW TO USE A FIRE EXTINGUISHER training course, which involves a video, a questionnaire and practical hands on fire fighting using portable fire extinguishers.

Contact us

Contact Form

You can contact us using the contact form, or using the details below.

Knight Security,
11b Victoria Road,
St Austell,
Cornwall.
PL25 4QF.

Phone : 01726 71386
Mobile : 07767 218474
Sales : sales@knight-security.co.uk
Enquiries : jkc@knight-security.co.uk

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Feel free to review our Privacy Statement.

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